I’m a Postdoctoral Researcher and Computing Innovation Fellow at the University of Michigan School of Information (UMSI), working in the areas of human-computer interaction and social computing. In 2021, I received my PhD in Communication from Cornell University, where I was co-advised by Dr. Dan Cosley and Dr. Natalie Bazarova.
My research examines labor and privacy in digitally-mediated settings, particularly in the context of marginalized groups. The first strand of my current research is on understanding and improving the experiences of workers in the gig economy, particularly those who face economic or social marginalization. My second strand of research explores how people navigate privacy risks online, and how their decision-making is complicated by sociotechnical power dynamics. The overarching goal of my work is to inform how technologies can be designed to be more inclusive, ethical, and privacy-protective for users with diverse needs and experiences.
I’m fortunate to have received a Computing Innovation Fellowship, a Microsoft Research Dissertation Grant, a Cornell University Center for the Study of Inequality Grant, and a Cornell Fellowship for my research. My work has been published in a number of leading social computing and HCI venues, including the proceedings of the ACM conferences on Human-Computer Interaction (CHI) and Computer-Supported Cooperative Work (CSCW).
Before Cornell, I worked as a research associate on issues of Internet governance and technology policy at the Governance Lab at New York University, where I also earned a Master of Arts in Communication. In a previous life before academia, I worked in consumer research for multinational brands such as Coca-Cola and American Express.
You can email me at ss3464 [at] cornell [dot] edu, or tweet me @shsannon.
Jan 2022: New year, new paper! My research on creating a more inclusive gig economy was just accepted at CSCW 2022. This paper centers the experiences of workers with a wide range of disabilities across multiple forms of work, and highlights a number of challenges and stark inequalities faced by disabled workers. Pre-print soon!
Dec 2021: Ending the year with a CHI 2022 acceptance! The paper presents a cross-comparative analysis of the many privacy and surveillance issues across the gig economy (including freelancing, crowdwork, ridesharing, and delivery services). Pre-print soon!
July 2021: I’m excited to have been awarded a Computing Innovation Fellowship! I’ll be joining the University of Michigan School of Information as a Postdoctoral Fellow to continue my research on marginalization in the gig economy, working alongside Dr. Tawanna Dillahunt in the Social Innovation Group.
June 2021: New paper published in Social Media + Society! My coauthors, Brooke Duffy, Annika Pinch, Megan Sawey, and I show how creative workers on social media face multiple, nested forms of precarity across three levels: 1) markets, 2) industries, and 3) platform features and algorithms. [Article]
March 2021: I’m excited to be co-organizing the Workshop on Inclusive Privacy at SOUPS 2021, which will explore the privacy and security needs and experiences of vulnerable user groups.
Jan 2021: I started a postdoc with Andrea Forte in the College of Computing and Informatics at Drexel! I’ll be working on projects that focus on privacy/anonymity for marginalized groups, as well as pushing forward my research agenda on digital labor.
Dec 2020: I defended my dissertation! I’m happy to say that the snake fight portion of the defense was quite fun.
Aug 2020: The paper from my internship at Microsoft Research was accepted to CSCW 2020! The paper is a deep dive into how families manage the entire range of physical and digital information involved in running a household. It was great working with my coauthors at MSR: Mihaela Vorvoreanu, Kathleen Walker, and Adam Fourney. [PDF]
June 2020: I’m so pleased and glad to have received a Microsoft Research Dissertation Grant! This funding will allow me to continue my research on a topic that is important to me: making gig platforms more inclusive for workers with chronic illnesses and/or disabilities.
May 2020: Some good news in the middle of the pandemic — I received the Anson E. Rowe Advanced Graduate Student award from the Department of Communication at Cornell, awarded based on research productivity, teaching excellence, and contribution to the communication community.
Jan 2020: My paper on how people navigate privacy violations committed by conversational agents was published in the Proceedings of the ACM (GROUP 2020)! [PDF]
Nov 2019: I’m attending the Doctoral Consortium at CSCW 2019 in Austin! Also happy that our paper on mitigating cyberbullying on social media got accepted to CSCW.
June 2019: Excited to announce that I’ll be joining Microsoft Research as a Graduate Research Intern in Seattle this month! I’ll be working with Mihaela Vorvoreanu and Adam Fourney.
May 2019: Busy month of conferencing — in Glasgow for CHI2019 and DC for ICA2019!
Jan 2019: Paper on privacy in human-agent interaction accepted at ICA 2019!
Dec 2018: Two first-author papers conditionally accepted at CHI 2019! One on how privacy management functions as invisible labor on Amazon MTurk [PDF], and one on how people with invisible chronic illnesses navigate social media [PDF].
Aug 2018: At SOUPS to present on Privacy Lies, and to attend the Workshop on Inclusive Privacy and Security
April 2018: Back in DC to attend Technology, Mind and Society, presenting research on anonymity and privacy around health-related disclosures on Twitter
February 2018: At the U.S. Federal Trade Commission in DC, presenting research on MTurk privacy issues at PrivacyCon