Shruti Sannon

Shruti Sannon, PhD

Social Scientist and Mixed Methods Researcher in HCI

I’m a social scientist with 8+ years of experience in human-computer interaction (HCI) and social computing. My research focuses on improving privacy, safety, accessibility, and inclusion on digital platforms. I use a range of qualitative and mixed methods in my work, including interviews, ethnographies, field work, content analyses, surveys, and experiments.

Currently, I’m a postdoctoral Computing Innovation Fellow at the University of Michigan School of Information (UMSI) where I explore people’s needs and challenges around using social media and employment platforms, focusing on users with disabilities. In 2021, I received my PhD in Communication from Cornell University, where I was co-advised by Dr. Dan Cosley and Dr. Natalie Bazarova.

My work has been published in a number of leading social computing and HCI venues, including the proceedings of the ACM conferences on Human-Computer Interaction (CHI) and Computer-Supported Cooperative Work (CSCW).

I’m also fortunate to have received several competitive grants to fund my work, including a Computing Innovation Fellowship, a Microsoft Research Dissertation Grant, a Cornell University Center for the Study of Inequality Grant, and a Cornell Fellowship.

Before Cornell, I worked as a Research Associate on issues of Internet governance and technology policy at the Governance Lab at New York University, where I also earned a Master of Arts in Communication. Before academia, I worked in consumer research, where I developed research-based communications strategies for multinational brands such as Coca-Cola and American Express.  

You can email me at sannon [at] umich [dot] edu, or tweet me @shsannon.


September 2022: Two papers published at CSCW! The first paper centers the experiences of disabled workers in the gig economy, and highlights the challenges and inequalities they face [PDF]. The second paper is a literature review that examines what we currently know about privacy research with marginalized groups, and suggests several future directions for this rapidly growing research area [PDF]. 

September 2022: Serving as AC for CHI this year! Looking forward to getting a glimpse behind the scenes =)

May 2022: Excited to attend CHI (virtually) and present my work on workers’ experiences with privacy and surveillance in the gig economy. [PDF]

April 2022: I’m co-organizing the Workshop on Inclusive Privacy and Security at Usenix SOUPS, which explores the privacy needs of vulnerable populations. I also served as AC for DIS2022.

Jan 2022: New year, new paper! My research on creating a more inclusive gig economy was just accepted at CSCW 2022. 

Dec 2021: Ending the year with a CHI 2022 acceptance! The paper presents a cross-comparative analysis of the many privacy and surveillance issues across the gig economy (including freelancing, crowdwork, ridesharing, and delivery services). The paper also includes a set of guiding questions to help researchers, designers, regulators, and workers evaluate the privacy implications of current and future work platforms. [PDF]

July 2021: I’m excited to have been awarded a Computing Innovation Fellowship! I’ll be joining the University of Michigan School of Information as a Postdoctoral Fellow to continue my research on marginalization in the gig economy, working alongside Dr. Tawanna Dillahunt in the Social Innovation Group

June 2021: New paper published in Social Media + Society! My coauthors, Brooke Duffy, Annika Pinch, Megan Sawey, and I show how creative workers on social media face multiple, nested forms of precarity across three levels: 1) markets, 2) industries, and 3) platform features and algorithms. [Article]

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