Shruti Sannon

Shruti Sannon

Postdoctoral Computing Innovation Fellow

University of Michigan School of Information


I’m a social scientist working in the areas of human-computer interaction and social computing. Currently, I’m a postdoctoral Computing Innovation Fellow at the University of Michigan School of Information (UMSI). In 2021, I received my PhD in Communication from Cornell University, where I was co-advised by Dr. Dan Cosley and Dr. Natalie Bazarova.

My research examines labor and privacy in digitally-mediated settings, particularly in the context of marginalized groups. The first strand of my current research is on understanding and improving the experiences of workers in the gig economy, particularly those who face economic or social marginalization. My second strand of research explores how people navigate privacy risks online, and how their decision-making is complicated by sociotechnical power dynamics. The overarching goal of my work is to inform how technologies can be designed to be more inclusive, ethical, and privacy-protective for users with diverse needs and experiences. 

I’m fortunate to have received a Computing Innovation Fellowship, a Microsoft Research Dissertation Grant, a Cornell University Center for the Study of Inequality Grant, and a Cornell Fellowship for my research. My work has been published in a number of leading social computing and HCI venues, including the proceedings of the ACM conferences on Human-Computer Interaction (CHI) and Computer-Supported Cooperative Work (CSCW). 

Before Cornell, I worked as a research associate on issues of Internet governance and technology policy at the Governance Lab at New York University, where I also earned a Master of Arts in Communication. Before academia, I worked in consumer research for multinational brands such as Coca-Cola and American Express.  

You can email me at ss3464 [at] cornell [dot] edu, or tweet me @shsannon.


May 2022: Excited to attend CHI (virtually) and present my work on workers’ experiences with privacy and surveillance in the gig economy.

April 2022: I’m co-organizing the Workshop on Inclusive Privacy and Security at Usenix SOUPS, and I served as AC for DIS2022.

Jan 2022: New year, new paper! My research on creating a more inclusive gig economy was just accepted at CSCW 2022. This paper centers the experiences of workers with a wide range of disabilities across multiple forms of work, and highlights a number of challenges and stark inequalities faced by disabled workers. Pre-print soon!

Dec 2021: Ending the year with a CHI 2022 acceptance! The paper presents a cross-comparative analysis of the many privacy and surveillance issues across the gig economy (including freelancing, crowdwork, ridesharing, and delivery services). The paper also includes a set of guiding questions to help researchers, designers, regulators, and workers evaluate the privacy implications of current and future work platforms. [PDF]

July 2021: I’m excited to have been awarded a Computing Innovation Fellowship! I’ll be joining the University of Michigan School of Information as a Postdoctoral Fellow to continue my research on marginalization in the gig economy, working alongside Dr. Tawanna Dillahunt in the Social Innovation Group

June 2021: New paper published in Social Media + Society! My coauthors, Brooke Duffy, Annika Pinch, Megan Sawey, and I show how creative workers on social media face multiple, nested forms of precarity across three levels: 1) markets, 2) industries, and 3) platform features and algorithms. [Article]

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