I’m a social scientist with 8+ years of experience in human-computer interaction (HCI) and social computing. My research focuses on improving privacy, safety, accessibility, and inclusion on digital platforms. I use a range of qualitative and mixed methods in my work, including interviews, ethnography, field work, content analyses, and surveys.
Currently, I’m a postdoctoral Computing Innovation Fellow at the University of Michigan School of Information (UMSI) where I explore people’s needs and challenges around using social media and employment platforms, with a focus on disability. In 2021, I received my PhD in Communication from Cornell University, where I was co-advised by Dr. Dan Cosley and Dr. Natalie Bazarova.
My work has been published in a number of leading social computing and HCI venues, including the proceedings of the ACM conferences on Human-Computer Interaction (CHI) and Computer-Supported Cooperative Work (CSCW).
I’m also fortunate to have received several competitive grants to fund my work, including a Computing Innovation Fellowship, a Microsoft Research Dissertation Grant, a Cornell University Center for the Study of Inequality Grant, and a Cornell Fellowship.
Before Cornell, I worked as a Research Associate on issues of Internet governance and technology policy at the Governance Lab at New York University, where I also earned a Master of Arts in Communication. Before academia, I worked in consumer research, where I developed research-based communications strategies for multinational brands such as Coca-Cola and American Express.
You can email me at ss3464 [at] cornell [dot] edu, or tweet me @shsannon.
May 2022: Excited to attend CHI (virtually) and present my work on workers’ experiences with privacy and surveillance in the gig economy.
April 2022: I’m co-organizing the Workshop on Inclusive Privacy and Security at Usenix SOUPS, which explores the privacy needs of vulnerable populations. I also served as AC for DIS2022.
Jan 2022: New year, new paper! My research on creating a more inclusive gig economy was just accepted at CSCW 2022. This paper centers the experiences of workers with a wide range of disabilities across multiple forms of work, and highlights a number of challenges and stark inequalities faced by disabled workers. Pre-print soon!
Dec 2021: Ending the year with a CHI 2022 acceptance! The paper presents a cross-comparative analysis of the many privacy and surveillance issues across the gig economy (including freelancing, crowdwork, ridesharing, and delivery services). The paper also includes a set of guiding questions to help researchers, designers, regulators, and workers evaluate the privacy implications of current and future work platforms. [PDF]
July 2021: I’m excited to have been awarded a Computing Innovation Fellowship! I’ll be joining the University of Michigan School of Information as a Postdoctoral Fellow to continue my research on marginalization in the gig economy, working alongside Dr. Tawanna Dillahunt in the Social Innovation Group.
June 2021: New paper published in Social Media + Society! My coauthors, Brooke Duffy, Annika Pinch, Megan Sawey, and I show how creative workers on social media face multiple, nested forms of precarity across three levels: 1) markets, 2) industries, and 3) platform features and algorithms. [Article]